Return & Refund Policy
At SN Fashion, we take pride in delivering high-quality products. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
- Returns must be requested within 48 hours of delivery
- Items must be unused, unwashed, and in original condition with all tags intact
- Products must be returned in their original packaging
2. Non-Returnable Items
The following items are not eligible for return:
- Items purchased on sale or discount
- Customized or made-to-order products
- Products damaged due to improper handling by the customer
3. Return Process
- To initiate a return, contact our support team with your order details and reason for return
- Once approved, return instructions will be shared
- Customers may be required to ship the product back to the provided address
4. Refund Policy
- Refunds are processed only after the returned item is received and inspected
- Approved refunds will be issued to the original payment method
- Refund processing may take 5–7 business days
5. Exchange Policy
- Exchanges are subject to product availability
- If the requested size or product is unavailable, a refund will be processed
6. Damaged or Incorrect Products
If you receive a damaged or incorrect item:
- Report the issue within 24 hours of delivery
- Share clear images or an unboxing video for verification
- We will arrange a replacement or refund after review
7. Cancellation Policy
- Orders can be cancelled before they are shipped
- Once shipped, orders cannot be cancelled
8. Contact Us
For return, refund, or exchange requests, please contact us through our official support channels available on the website.